Picture ID is required.Please bring your insurance card to every appointment and come 15 min before your appointment. Please be aware that your insurance company may require a co-payment at the time of your appointment. This should be paid at the time of service. We do accept cash, checks, VISA and Mastercard.
While we make every effort to remain on schedule, occasionally events occur that are unavoidable and can result in schedule delays. True emergencies of a life-threatening nature take priority over existing appointments and will be so handled. If Dr. Rivera is unavoidably detained by an emergency, you will be notified, if possible, so that you are not inconvenienced and will be offered the opportunity to reschedule within the immediate future.
It is EXTREMELY IMPORTANT to bring your recent medical file and any related laboratory work, x-rays, MRIs or Bone Density studies that have been done. These are always valuable, and may save you and your family an additional trip. During your initial evaluation all available records and studies will be reviewed, and a history and physical exam pertinent to your problems will be done. Additional laboratory and x-rays will be ordered, if necessary to help with your diagnosis.
It is mandatory to confirm your appointment within 24 hours of the visit. We will call you 48 hours in advance and attempt to reach the numbers that were given to us. You will also receive a confirmation email with time of the appointment and directions to our office. However, if the appointment is not confirmed, the office will cancel your appointment.
Please download the new patient forms, fill them out and either fax them to 949-798-7990, or bring them with you the day of your appointment.